Terms and Conditions

Terms and Conditions

Your Story - Your Experiences

1979 Rule – How is that fair or just?
21/08/2018        Anonymous

You think you can trust family!
21/08/2018        NF

My story of abuse and neglect
17/06/2018        Anonymous

More stories

Scope of this Statement

This policy covers the website found at the following URL:


The website referred to is managed and operated by MJN Marketing Ltd based at Copthall Bridge House,Station Bridge, Harrogate,North Yorkshire, HG1 1SP. The material and text copy contained on the above website are deemed to be for general information purposes only and do not constitute legal or professional advice. MJN Marketing Ltd does not accept any responsibility for any loss which may arise from accessing or relying upon on information contained in this website.

The Criminal Claims Bureau is a trading name of MJN Marketing Ltd who are regulated by the Claims Management Regulator in respect of regulated claims management activities with specialism in criminal injury compensation claims. Authorisation number CRM41025 registration recorded on the website www.claimsregulation.gov.uk.

Policy Statement

An appointed Director has responsibility for the management of the website including:-

ensuring content is up to date;
ensuring content does not infringe copyright;
specifying conditions for downloading material;
ensuring compliance with the Disability and the Equality Act 2010;
overseeing linking arrangements;
ensuring posting of a privacy notice explaining how any data collected from visitors will be managed by the practice.

Copyright and Trademark Notices

The contents of this site are protected by copyright under international law. Users are permitted to read the contents of our website and make copies of such content for their own personal use. They may also give copies to colleagues for their personal use on the basis that MJN Marketing Ltd is acknowledged as the source, the text is not altered in any way and the attention of the recipients is drawn to this warning. All other use and copying of any of the contents of this site is strictly prohibited. Copying from websites of third parties is subject to any requirements applicable to those sites.

Links to Third Party Sites

This website may include hyperlinks to websites operated by other parties. We are not responsible for examining or evaluating them and their inclusion does not imply endorsement of their content. We do not receive any fees from any website owner who may be cited or linked to from the website. All external links should be considered for information only purposes.


We are committed to making our website accessible for all our website visitors, including those with disabilities.

We are committed to providing an accessible web service. If you experience problems or have any suggestions for improvement, please contact Martin Nolan.

Data Protection

The Data Controller for this website is MJN Marketing Ltd registered with the Information Commisioners Office reference ZA098027. See our Privacy Policy here 

Collection, Utilisation and Security of Data

Without limitation, any of the following Data may be collected:

2.1 – Name;
2.2 – Gender;
2.3 – Contact information such as email addresses and telephone numbers;
2.4 – Address and post code
2.5 – Financial information such as credit / debit card numbers; (for those using our online payment facility)
2.6 – IP address (automatically collected);
2.7 – Web browser type and version (automatically collected by web analytics and traffic analysis software);
2.8 – Operating system (automatically collected by web analytics and traffic analysis software);

Our Use of Data

We will use your information to provide and personalise our claims handling service. Where we collect personal data, we store this securely in electronic copy but also where claims progress in hard copy. This data will only be used to either assess or handle your potential criminal injury claim and for no other purpose. We ensure that the provisions and obligations imposed by the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018)  together with any subsequent re-enactment or amendment thereof in storing and processing personal data, are complied with at all times.  We may contact you by post, email or telephone for these purposes. We will never pass your personal data to anyone else or disclose information on your claim to anyone without your prior approval unless we are legally required to do so for example in the event of the sale of the business.


The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. The content on our website is deemed to be for general information purposes only and should not constitute legal or professional advice. MJN Marketing Ltd accepts no responsibility for any loss which may arise from accessing or relying upon on information contained in this website.

Responsibility and review

Responsibility for this policy lies with the appointed Director who will review this annually.